Network License Service

Step 3 - Activate your License

Once you have purchased a product license or requested a registered trial, you will receive a 32-digit License Key. Licence keys allow you to use an online activation process to activate a pre-purchased licence or registered product trial.

Activating a Product License

An internet connection is required to activate a product license. License activation can be carried out from the "Activate License" dialog, which offers several options:

Option	Comments
Activate License	Enter your license key and click the "Activate License" button. The application will connect with our License Activation Server to activate the license key. This can take several seconds during which the status flashes "Activating...". If connecting to the License Activation Server was unsuccessful, you are given the choice of saving the license to a file to allow offline or manual activation. If you wish your license to be activated offline or manually, visit our our license activation page or send the license file to 3AM Solutions by e-mail.
Install License From File	This button may be used to load a license which has been activated offline, or retrieved from a backup.
Save License to File	Once a license has been installed, this button may be used to save the license to an external file for archival or backup purposes. Backing up your license file provides the opportunity to subsequently re-install the product without having to re-activate your license (for instance after an OS re-install or hardware failure).
Deactivate License	This button deactivates the current product license on your system and returns it to your license pool on our license activation server. This option may be used to port a license from one computer to another. However, there is a preset limit to the number of times that a license may be deactivated, and therefore ported between computers.

Product Activation Troubleshooting

If you experience any errors or warnings during the license activation process, the following guide may help resolve common issues.

Error Type	Error Description	Suggested Action
Invalid License Key	The key {...} is not a valid license key for this product.	The license key format varies between different releases of this product. Refer to your License Certificate to check whether your License Key is valid for the installed version of this product.
Activation Error	Unable to connect to the License Activation Server via the internet to activate your license on this computer.	An internet connection to our License Activation Server is required in order to activate your license online. This error could either indicate that your internet connection is not available or that there is a temporary outage with our License Activation Server. If you continue to see this error after repeated attempts to activate your license, please use one of the offline license activation methods described above.

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